Privacy Policy

Effective Date: 18 October 2026
📧 Email: info@arglobalvisa.com 
🌐 Website: www.arglobalvisa.com

At Al Rahla Visa, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, contact our team, or use our visa and travel assistance services.

1. Information We Collect

We may collect the following categories of information when you interact with our website or services.

a) Personal Information

Depending on the services you request, we may collect:

• Full name

• Contact number

• Email address

• Passport details and visa-related information

• Identification documents, including Emirates ID and residency details, where required

• Travel plans, itinerary details, and supporting application documents

• Other information necessary to provide the requested services

b) Website Usage Information

When you access our website, certain technical and usage information may be collected, including:

• IP address

• Browser type and version

• Device and operating system information

• Pages visited and time spent on the website

• Referral sources and browsing activity

2. How We Use Your Information

Al Rahla Visa may use your information to:

• Respond to inquiries and provide visa and travel assistance services

• Review application requirements and help prepare supporting documentation

• Communicate application updates and service-related information

• Coordinate relevant appointments and application procedures

• Improve website functionality, service quality, and user experience

• Meet applicable legal, regulatory, and compliance requirements

• Maintain business records and address service-related concerns

3. Data Sharing and Disclosure

We do not sell or rent your personal information. We may disclose relevant information when necessary to provide our services or meet legal obligations, including to:

• Embassies, consulates, immigration authorities, and government departments involved in application processing

• Authorized third-party service providers supporting our operations or requested services

• Legal, regulatory, or law enforcement authorities when disclosure is required by applicable law

Where appropriate, we take reasonable steps to ensure that third parties handling personal information maintain suitable confidentiality and security safeguards.

4. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including:

• Providing and managing requested services

• Meeting applicable legal and regulatory obligations

• Maintaining business records and supporting audits

• Resolving disputes and addressing service-related issues

When information is no longer required, we take appropriate steps to delete it or securely dispose of it, subject to applicable legal requirements.

5. Your Privacy Rights

Subject to applicable law, you may have the right to:

• Request access to your personal information

• Ask for inaccurate or incomplete information to be corrected

• Request deletion of personal information where legally permitted

• Withdraw consent where processing is based on consent

• Request a copy of your information in a suitable, structured format, where applicable

To submit a privacy-related request, please contact us using the details provided in the Contact Us section. We may need to verify your identity before processing certain requests.

6. Data Security

Al Rahla Visa takes reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Although we strive to maintain appropriate security safeguards, no method of electronic transmission or data storage can be guaranteed to be completely secure.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, improve performance, and personalize the browsing experience where applicable.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.

8. Third-Party Websites and Services

Our website may contain links to third-party websites or services. These external platforms operate under their own privacy policies and practices.

Al Rahla Visa is not responsible for the privacy practices, content, or security of third-party websites. We encourage visitors to review the relevant policies before sharing personal information with external providers.

9. Updates to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our services, business practices, or applicable legal requirements.

Any updates will be published on this page with a revised effective date. We encourage visitors to review this policy regularly to stay informed about how their information is handled.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact Al Rahla Visa:

📧 Email: info@arglobalvisa.com 
🌐 Website: www.arglobalvisa.com